Hello, a JIRA novice here!
I'm trying to figure out if it's possible for me to create my own custom workflow scheme for issues. So far I've failed, searched the WWW for info, failed again and frustrated.
I've managed to create new workflows but only pick a ready scheme to it, offered by JIRA.
The biggest issue at the moment is that our Service Desk needs to customize the workflow in order to be able to move issues between "work in progress" status and "waiting for customer" status with ease. Our current workflow doesn't allow that and I thought the easiest way to tackle any and all current and future problems of the sort is to create my own workflow scheme and apply it to different projects.
Any help is appreciated!
Hi Aki,
if you have already created your workflows, then you have to do these steps:
Have you already seen this page:
https://confluence.atlassian.com/adminjiraserver072/working-with-workflows-828787890.html
There you can find detailed information to workflows and schemes.
But if you have further questions, don't hesitate to ask here.
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