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Can I copy automation rules between projects in Jira NextGen?

Can I copy automation rules between projects in Jira NextGen?

Hello!

I saw the "copy rules" option, but when I clicked on it I got an error saying rules cannot be retrieved.

Happened to other users in my organization as well (including admins).

Any ideas? Screenshot 2021-03-24 101424.jpg

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Hi Matan,

Can you try to copy the Rule from the master list of rules?

Got to Settings > System > Automation rules

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@John Funk as an Admin yes, but not as a user without access to Settings.

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Does the rule span multiple projects?

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No - we don't have any global rule. Each rule is created on one project only.

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You probably need to open a support ticket with Atlassian then:

https://support.atlassian.com/contact/#/

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