When I put a card of a certain type on the Finished column, it triggers an automation.
I would like to know if I can block the reactivation of that automation. So that only the first time a drag that specific card to an specific column it triggers the automation.
Piggybacking off what Trudy said, I usually set a custom field value for that. I literally have a custom field called Generic Yes Field. It is a checklist field with just one value - Yes.
When the first automation fires to that Status, then set the value of the field to Yes.
In your automation rule, check to see that the field is empty before firing.
Hello @Augusto Nardin
Welcome to the community.
If you somehow kept track in each issue that it had already been changed to a status in that column, then you could add a condition to your Automation rule to be evaluated after it was triggered to look for that information and not proceed if the info was present.
Yes, and... to what Trudy and John note:
If you want to reduce the chance of tampering with that flag indicating the rule already ran (e.g. manual edit), consider having the rule add a specific comment string to check. Those are more difficult to remove when not the commenting-user (i.e. Automation for Jira)
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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