Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Caesium-1-3 ERROR ServiceRunner ...Error while refreshing rate limiting settings: Edited

Hi,

JIRA 13.3 - trying to examine some log file errors.  What's it doing and how to fix the error?

This is in a JIRAService stdout .  Presumably some automatic JIRA housekeeping looking at the times of it.

2021-02-07 23:06:44,037+0000 Caesium-1-3 ERROR ServiceRunner [c.a.r.internal.settings.SettingsReloaderJob] Error while refreshing rate limiting settings:
com.atlassian.jira.transaction.TransactionRuntimeException: org.ofbiz.core.entity.GenericTransactionException: Error occurred while starting transaction. (Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor
)

1 answer

0 votes

This error happens when an Oracle database cannot be found.

What are you running that connects to an Oracle database? 

Also, can you give us the actual Jira version?  13 isn't due out for a long long time

Hi Nic,

Apologies, Jira Server 8.13.3.

Jira uses the Oracle database and it is up and running, which is why I am asking the question.  Jira works fine against it.  I am also interested in what the housekeeping task actually is.

Thanks

Sue

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
13.3
TAGS
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,193 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you