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Caesium-1-3 ERROR ServiceRunner ...Error while refreshing rate limiting settings: Edited


JIRA 13.3 - trying to examine some log file errors.  What's it doing and how to fix the error?

This is in a JIRAService stdout .  Presumably some automatic JIRA housekeeping looking at the times of it.

2021-02-07 23:06:44,037+0000 Caesium-1-3 ERROR ServiceRunner [c.a.r.internal.settings.SettingsReloaderJob] Error while refreshing rate limiting settings:
com.atlassian.jira.transaction.TransactionRuntimeException: org.ofbiz.core.entity.GenericTransactionException: Error occurred while starting transaction. (Listener refused the connection with the following error:
ORA-12514, TNS:listener does not currently know of service requested in connect descriptor

1 answer

0 votes

This error happens when an Oracle database cannot be found.

What are you running that connects to an Oracle database? 

Also, can you give us the actual Jira version?  13 isn't due out for a long long time

Hi Nic,

Apologies, Jira Server 8.13.3.

Jira uses the Oracle database and it is up and running, which is why I am asking the question.  Jira works fine against it.  I am also interested in what the housekeeping task actually is.



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