CA-1367400 Purchasing and Licensing Request: Payment issues

조준희 May 23, 2021

Hi

I tried to pay for Quote AT-137718669 with a credit card in the way Alyssa told me, but I get a payment error as shown in the picture.The contents of the error are as follows.

"There was a problem processing your payment. Please review your payment information and try again."
I also inquired about this issue with the credit card company, but the credit card company said it was not a card issue.Could you please give me an answer to this?
Answers I'll wait.

Have a nice day

Joonhee JO.

1 answer

1 vote
Fadoua
Community Leader
Community Leader
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May 23, 2021

@조준희 

You will need to reach out to Atlassian directly to fix your payment issue.

Click on the link below:

https://support.atlassian.com/contact/#/

 

Screen Shot 2021-05-23 at 10.46.02 PM.png

Best,

Fadoua

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