Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

CA-1367400 Purchasing and Licensing Request: Payment issues

조준희 I'm New Here May 23, 2021


I tried to pay for Quote AT-137718669 with a credit card in the way Alyssa told me, but I get a payment error as shown in the picture.The contents of the error are as follows.

"There was a problem processing your payment. Please review your payment information and try again."
I also inquired about this issue with the credit card company, but the credit card company said it was not a card issue.Could you please give me an answer to this?
Answers I'll wait.

Have a nice day

Joonhee JO.

1 answer

1 vote
Fadoua Community Leader May 23, 2021


You will need to reach out to Atlassian directly to fix your payment issue.

Click on the link below:


Screen Shot 2021-05-23 at 10.46.02 PM.png



Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

295 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you