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Cómo puedo tener permisos para borrar incidencias?

Creo que hicimos unas configuraciones, y en el proceso perdimos los permisos para borrar incidencias y no sabemos cómo volver a tener los privilegios

2 answers

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Hi, @Jhon Jairo Amaya Càceres !

You should configure your project permission scheme.

Check the "Delete issue" permission. 

Useful documentation on this theme:

Hi @Jhon Jairo Amaya Càceres 

In general, deleting issues from Jira Cloud may be a bad idea as there is no "undo" feature.  As an alternative you could consider adding a custom field, such as Abandoned, and mark things as such. Updating filters to removed abandoned issues has the same effect as deletion, and without the permanence problems: abandoned issues can easily be recovered.

Best regards,

Bill

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