Hi, my jira version is 8.2.1. I installed Testrail plugin, and configured one testrail connection in Jira's testrail configure page. But the connection didn't work. So, I removed the connection. But after that, the button 'Add new TestRail Connection' becomes disabled as below image, so that I cannot create new connection.
Can anyone know how to solve this? Thanks!
Hi,
We're running Jira v8.20.1 and we encountered the same issue with Testrail version 1.0.1.107-70. We had to manually download the earlier version from their webpage and upload it to Jira manually.
Download link: https://marketplace.atlassian.com/apps/1213701/testrail-integration-for-jira/version-history
Testrail version we reverted to : 1.0.1.105-70
Uninstall existing plugin: Jira administration > manage apps > Testrail > uninstall
Upload downloaded ".jar" file from link above: Jira administration > manage apps > upload app > browse to downloaded ".jar" file.
We're now back online.
I am seeing the same issue. Did you ever figure this out?
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I am seeing the same issue. So i have downloaded old testrail version and I am trying to upload the old testrail version but It says it is installing continuously and never finishes.
any inputs on what to do?
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