Boards crashing after upgrading jira to 7.6.0 / 7.6.1 - related to Service Desk

ChristianWaidner December 17, 2017

After upgrading jira to the most current version all Boards are crashing. Can anybody point me in the right direction?

 

edit: after disabling all addons it worked again. Enabling one addon after the other it seems, that Service Desk is the problem:

Enabling "Service Desk Internal Base Plugin" 3.9.1-REL-0010 causes the crash to appear again.

 

Details

Environment

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Stack trace

1 answer

1 vote
somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 21, 2017

Hi Christian,

I see you have a case open with Support and the last correspondence was on the 18th.  Once you confirm the resolution as outlined by the Support Engineers please provide the resolution here so the rest of the Community can benefit.

Cheers,

Branden

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