Board visibile to an external user

julia casagrande March 5, 2024

I need help to solve a problem.

I have several projects that are private because they contain things that suppliers can't see. However, we have a separate board that I want them to see and edit, this board is made up of tickets that have the same label.

I've tried everything but they can only see the tickets that were created by them or are assigned to them, but I'd like them to see everything on that board, without being able to see the project. How do I do it?

3 answers

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Asmath Basha S
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March 5, 2024

Hi @julia casagrande ,

 

=> In Jira if you give access to the project then only the users can able to see the tickets even in boards or filters. 

=> For some restrictions you can use Issue security scheme to restrict the users to see the specific issues.

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Matt Parks
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March 5, 2024

Have you tried creating an issue security scheme and assigning it to the specific issues that you want the external users to be able to see? 

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Perisic Nikola
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March 5, 2024

Hello @julia casagrande 

Have you shared a board filter with that person, where you can define if they can only read it or edit it as well?

julia casagrande March 5, 2024

 

Yes, i Edit the filter of this board and add the external group and then to edit I add each person. 

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julia casagrande March 5, 2024

Probably because of the the permession schemes ? I use in every project the same.... which the external user cannot access a project. 

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