I have problems with BigPicture Gantt:
The dates an durations are not shown properly in the gantt view even though start dates and dates are up to date.
It seems like it shows only time periods from tasks in the past but it does not show anaything e.g. for the year 2021.
I could not find anything in the settings - I hope sombody already had the same problem and is able to help me.
Thanks a lot in advance
Hello @Veronika Eder
Exactly, let's start with checking your Tasks Configuration. Please go to Jira Administration >> Manage Apps >> BigPicture Technical configuration >> General and check if Start & End dates are synchronized properly. In your case, both should be synchronized with Jira custom field Start & End Date, as in my image below.
Once the mapping is set up, please re-sync data and let me know if your Gantt presents the correct periods on the timeline.
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