How can I get JIRA to produce the most basic scrum artifact - a burndown chart that shows the ideal burn line (in hours) as well as the actual work remaining (in hours)? This is meat and potatoes but I don't see that JIRA produces a burndown in this manner. Thanks for your help, especially if I am being a complete idiot about this. :)
As a person with Admin rights to your board, click on the 3 dots in the top right hand side (assuming a cloud version of Jira) and select Board Settings. Choose the Estimation tab and in the Estimation Statistic dropdown, choose Original Time Estimate. In the Time Tracking section, choose one of the options - we use the second one. You should then be able to go to the reporting section, choose Burndown and see exactly what you're asking for
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