Backup of attachments

VMR Admin October 27, 2017

HI,

We are currently using Jira on our hosted environment. and we want to move your cloud. We wanted help in under standing on how we even backup attachments along with all the projects and issues data and restore in new instance. 

1 answer

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 27, 2017

Hi there,

You'll want to make sure that Jira Server is on the latest version, then you can move to Cloud using our article:

This will include all projects, issues, data, and attachments.

Let us know if you have any trouble.

Kind Regards,
Shannon

VMR Admin November 3, 2017

HI Shannon,

Thanks for the inputs. I had to upgrade to latest version. It helped me to upgrade to 7.5.2. But now i am stuck after upgradation. when i try access my Jira instance using old URL i am getting attached error message. my initial URL was http://vmrbugstrack.cloudapp.net/atlassian-jira/secure/Dashboard.jspa.

Tried troubleshooting but was not successful. Any further suggestions.

 

Message.jpg

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