Backup Jira from cloud

[Helmut]

We had managed to make backups from our cloud instance some time ago.

With this script from https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/master/Jira-backup.sh we now get no more results.

After about 5 cycle in the for loop the following string is returned to the script:

PROGRESS_JSON='{"status":"Failed","description":"Cloud Export task","message":"Exporting JIRA data","result":"[\"Export failed (Completed pre-export checks)\"]","progress":4,"exportType":"CLOUD"}'

The termination process is not triggered by "status":"Failed" but through a FILENAME gotten from the result part. This part reads "[\".

Something has changed, I think.

[Sachin · Accepted solution]

Hello @Helmut ,

I see an ongoing issue - https://jira-core.status.atlassian.com/

Identified - We are currently experiencing issues where customers are unable to run a site backup. We have identified the issue are in the process of rolling out the fix.

[Helmut]

it's fixed

Jira an Confluence backups working again.

Thanx a lot

[Daria Kulikova]

Hi @Helmut 

Scripts may seem good, though not so relibale as we can see. Another option which you can try is a third-party backup tool, like GitProtect. It will make your backup process automated, data accessible and recoverable.

You can find out more about GitProtect backup for Jira here: https://gitprotect.io/jira-backup.html

Or find GitProtect Jira Backup on Atlassian Marketplace and signup for a free account for up to 10 Jira users.

P.S. Feedback appreciated. Thanks!