Backlog is no longer viewable

I cannot see my backlog page when i click the link in the left menu. I can click on "Issues" and see a list of individual stories, but the backlog link opens a blank screen.  I have about 300 issues and 2 sprints that should be viewable in the Backlog view. 

2 answers

Hi Kevin,  could you provide more information about your board's configuration? What statuses are mapped and so on...

I found similar problem here which was solved:

https://community.atlassian.com/t5/Jira-Software-questions/Issues-do-not-appear-in-my-backlog/qaq-p/352913

Martin

I am having a similar issue, I have a project where my standard menu starts at "issues" I don't have a "backlog" or an "Active sprint" board option. I can't find any configuration that allows be to have a board on this project. The above link is not the issue.

0 vote

I was able to fix this by:

  1. Switching back to the old view of jira
  2. in the upper left corner clicking on the arrow next to the project name.
  3. Selecting "Create Board"

After that the board and the backlog appeared. This dosn't seem to be present in the new view of Jira which is a pretty big miss.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published May 21, 2018 in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

1,241 views 10 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you