Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Backlog and Epic Panel

Our Jira Software has a default workflow for the Kanban project. Yesterday I saw that we couldn't turn on the epic panel in our board settings, and I can't add something to a backlog in Card Layout. I don't know what happened, have you ever seen that? 


I can't add a screenshot here, but I can't turn on an epic panel in Columns and don't see anything about the backlog in Card Layout:C

It's the Jira cloud

3 answers

2 accepted

1 vote
Answer accepted

Are you using a Company Managed project or a Team Managed project board? It will say at the bottom of the navigation pane on the left.

It sounds to me like you might be using a Team Managed project board.

For a Team Managed project board Card Layout customizations are not yet supported.

And, turning on the Epic Panel in the Backlog screen is done from the Backlog screen itself rather than from the board configuration options.

Screen Shot 2022-09-09 at 7.47.05 AM.png

1 vote
Answer accepted
Elvir Rising Star Sep 09, 2022

Hi Mateusz,


I  assume this is a company managed project.


Open the board settings of your board.


Then go to Column section:

  1. Make sure to map the first status of your workflow in the  Kanban backlog area.
  2. Activate Epic Panel


Hope this helps,

Best regards,

Now It's working! Thank You.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

5,068 views 18 32
Read article

Atlassian Community Events