Hey all,
I have a question regarding creating automation. On our board, we have the Stakeholder review and I want to automate it that when it's been in the stakeholder review for 3 days it sends a message to our slack channel so that we know we need to act upon it as a team. Is this possible? I have tried some ways but don't seem to get it.
Cheers,
Dennis
Hi @Dennis Kuiper ,
I would do a scheduled trigger (like, every hour or whatever works for you) and use this JQL for example :
updated <= -3d
Then add the Slack message action to send a message to your channel.
I did something similar to send reminder to customers :
Let me know if this helps,
--Alexis
Hey @Alexis Robert ,
Thank you so much for the fast response.
If I just add updated <= -3d it's going to do this for every step on the board if so can I specify it?
Once again thank you for the help and fast response.
Cheers
Dennis
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Hi @Dennis Kuiper ,
if you need this only for a specific status, then you can add it to the JQL query :
updated <= -3d and status = XXX
You just need to know what status is mapped to your board column. If you click on a ticket that is in this board, you'll be able to see its status.
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Hey @Dennis Kuiper,
@Alexis Robert is right on the money here! This is the correct approach to this issue.
Cheers,
Simeon.
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