Automation rule: how do I check IF current issue has a Parent?

Luke March 4, 2024

Not WHAT the Parent is, but how do I check if the current issue has one?

I basically want to say:

If there's a Parent, then do this...

If there isn't a Parent, then do this...

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Luke March 4, 2024

Figured it out myself! It's by using the 'If block' component to make IF/ELSE logic. 


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Marc Koppelaar
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March 4, 2024

Hi @Luke 

Create an automation rule that checks on "parent"  field is it empty do this if its not empty do that.

But what do you want to do then if the value of the parent field is empty or not?

Luke March 4, 2024

Hi - thanks! I actually figured it out myself after tinkering a bit and found the 'If block' that allows IF/ELSE type logic. Pretty cool! 

Thanks for your feedback. 

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