Automation for Jira: E-mails

Ola August 10, 2022

Hello!

 

I have a question about automation. We have a company library on Jira. When a person borrows a book, then is assigned to that task and changes the status from "free" to "borrowed". I want to make automation -  after 2 months this person gets an e-mail about the return of the book, and the task is shown as overdue. Could you tell me if this is possible and how can we do that automation?

1 answer

1 vote
Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 10, 2022

Hi @Ola 

You can simply create an automation from project -> project settings -> automation page.

It is possible to run a daily job and check the issues by given JQL. Then you can automatically change the status or send a custom mail.

Ekran Resmi 2022-08-10 14.42.48.png

Ola August 12, 2022

Thank you a lot! I did it! I will return here and inform you if it's working. :)

Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 12, 2022

You are welcome!!

Ola August 19, 2022

Thank you one more time - everything works fine now! :)

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