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Automation for Jira: E-mails

Edited

Hello!

 

I have a question about automation. We have a company library on Jira. When a person borrows a book, then is assigned to that task and changes the status from "free" to "borrowed". I want to make automation -  after 2 months this person gets an e-mail about the return of the book, and the task is shown as overdue. Could you tell me if this is possible and how can we do that automation?

1 answer

1 vote
Tansu Akdeniz Community Leader Aug 10, 2022

Hi @Ola 

You can simply create an automation from project -> project settings -> automation page.

It is possible to run a daily job and check the issues by given JQL. Then you can automatically change the status or send a custom mail.

Ekran Resmi 2022-08-10 14.42.48.png

Thank you a lot! I did it! I will return here and inform you if it's working. :)

Tansu Akdeniz Community Leader Aug 12, 2022

You are welcome!!

Thank you one more time - everything works fine now! :)

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