I have various automation jobs to create tickets at different times of the year. My jobs for the quarter are creating the tickets with data from a different automation job. So, I now have a number of tickets with identical details.
John, we figured it out. Apparently the bulk of the automation tasks were cloned, but the person who went in and updated the cloned jobs did not update the title and description on the 'create issue' step of the rule. They only updated the title and description of the rule itself. We've got 60 new rules added, so this will be fun updating them all. (wish there was an automation for that!)
Project managers know this problem: A “mountain of work” lays in front of you, and you don’t know how and where to tackle them. Different to-dos lie ahead, but just one task after the other can be ha...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events