Is it possible to create an automation rule to edit an issue from a project in Jira software to an issue in a service management project. I like to be able to edit the status of an issue in the service management system when the status changes in the Jira software project. example when an issue is transition to "In Progress" in Jira software, I like to transition the status of the same issue in the service management project. Thanks.
Hi @larias ,
yes, this is possible, but you need to have some sort of connection between these two issues to be able locate the target issue. Are your issues linked together? Usually issue links "causes"/"is caused" are used in this situation.
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