Automation Page Blank In Project Settings and Global Settings

Chirag Bhatt March 26, 2021

I am a site admin and somehow for some reason, in the last 2-3 days, when i goto the Project Settings page and goto Automation Page, i get a BLANK page. I have 2-3 other site admins and when they goto the same page they see all of the automations we have created and setup. When i goto the global automations settings page again i get a BLANK page.

I am a Project Admin on another board and project but there i do see my automations

I am stumped as to what has changed in my permissions or settings that could have caused this

Any and immediate help would be GREATLY appreciated

1 answer

1 vote
John Funk
Community Leader
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March 26, 2021

Hi Chiraq - Welcome to the Atlassian Community!

First, I would suggest that your clear your cache and history in your browser and see if that helps. Also, do you get the same problem when using a different browser?

Bill Sheboy
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March 26, 2021

Hi @Chirag Bhatt  

In addition to what John suggests...

I see this symptom multiple times a day, for at least the last 6 months, as a project admin for multiple different projects.  This is with both Chrome and Edge Chromium browsers.  The only thing I have been able to correlate to this symptom is I have dozens of rules for those projects.  I just refresh my browser view and the rules finally paint.

Best regards,

Bill

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 26, 2021

Yes, I would echo that same thing. 

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