Automation Help

[JD Lobue]

Wanting to create automation to move a card to a status once a Pull Request has been merged. We are using GitHub for our PRs and they are being displayed in Jira as the Development field. Has anyone any knowledge on how to make this work?

[Bill Sheboy]

Hi @JD Lobue 

Here is an example rule in the template library which does that:

https://www.atlassian.com/software/jira/automation-template-library/rules#/rule/1357133

Kind regards,
Bill

[JD Lobue]

Thank you for this Bill. How do I connect to Git? The pull request merged rule trigger states that it needs no configuration. Thanks

[Bill Sheboy]

Hi @JD Lobue 

Please take a look at this information to get you started:

• https://support.atlassian.com/jira-cloud-administration/docs/integrate-with-development-tools/
• https://support.atlassian.com/jira-software-cloud/docs/configure-development-tools/

[JD Lobue]

We have developmental tools connected to Jira using Git. What I am not seeing is how to connect my merged pull request in the automation. It is not showing like your example.

[Bill Sheboy]

Using the left-side panel, please check project settings > developer tools to learn if you have the tools connected to your Jira project.  Once that is done the rule should work as shown in the documentation.  Thanks!

[JD Lobue]

yes, we have developer tools turned on for the following:

Smart Commit producer

View branches

Create and view pull requests

View commits

View builds

View deployments

Yet, I do not have the ability to configure Git in the automation

[Bill Sheboy]

If everything is connected up then something else is wrong.  I recommend creating a ticket with Atlassian support as they may see something in their logs that we are missing.  You should be able to do that here as you are site admin for a paid license: https://support.atlassian.com/contact/#/

Once you hear back from them, please post what you learn to benefit the community.  Thanks!