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Automate issue creation from slack channel or website?

Hi!

I want to be able to create issues in jira with some custom fields populated from a slack message OR from a new entry in my website.

The thing about this is that the slack channel would also receive messages that are not for a issue creation.

I've been doing some research on webhooks and rest API but nothing seems to resolve my problem, does anyone have a clue of where to start here?

1 answer

0 votes
Brant Schroeder Community Leader Jun 17, 2022

@Nicolás Chen Serna if you want to create issues from your website you can simply use the Jira API.  Here is a great article on it https://blog.developer.atlassian.com/creating-a-jira-cloud-issue-in-a-single-rest-call/

Slack has an app that is limited in functionality but can be used to create issues.  https://support.atlassian.com/jira-work-management/docs/integrate-jira-cloud-and-slack/

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