Have requirement on custom field to Auto Search entered URL present on previously created ticket's when a ticket got created.
Basically we have URL field "Environment URL", on 1700 tickets this field has different urls present.
Now when a user creates a ticket and adds URL to field and submitted request, then with Automation or web hook or rest api call to search the entered url is present on previously created tickets if present an comment need to be added and auto close request, if entered URL is not present no action need to be taken. Can any one please suggest can this requirement achievable. Thanks
Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events