Auto Case/issue linking based on a filed


I just would like to ask, of how i can create an auto linking between cases based on a field

for example, all my cases have entity filed ID, I want the the system to automatically add in the linked cases section all cases that have the same entity ID

is that something possible? is there an addo-on that i can use for this.



3 answers

1 accepted

0 vote
Jack Brickey Community Champion Oct 04, 2017

Not natively. You can use an add-on like Scriptrunner or maybe Automation for Jira.

what am looking for is similar to the "potential duplicates" function in the  Find Duplicates add-on

the issue is that this add-on does not let me define what to base the search on! 

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

50 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot