Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Authentication methods options missing - SAML

We are upgrading to Jira 8.16.1  When I go to Authentication Methods to add a SAML configuration, the only option I'm present with is Crowd single sign-on.  Based on this article (  SAML should be an option in the drop down.

2 answers

1 accepted

0 votes
Answer accepted

Hi @Chris Uggen Please check you jira-software license type if it a server license then you can only see Crowd in the SSO option as SAML and Open ID connect options are only available for the applications having data center license.

Check your license type :


We have test instance where we are using the server license and I can see only below option, but for our prod instance we have data center license we can see all available options, plugins is available on for Server and Datacenter type but functionality is differ based on the license type.

As Atlassian no longer have any server specific licenses after Feb 2021 all new license type are either for Cloud or Datacenter for all Trial, Commercial licenses.

Please find the below screenshot for more information

Capture 2021-05-13 at 9.11.27.pngCapture 2021-05-13 at 9.09.42.png

Capture 2021-05-13 at 9.18.06.png

You can try updating license on your staging/test instance to confirm this.

Let me know in case of any issues.

Hey @Chris Uggen


Welcome to Atlassian Community. This is Prakash from miniOrange

Yes, Atlassian by default supports Single Sing-on on the Data Center version. In case you're using the server version then you can use miniOrange SSO apps provided by miniOrange which supports both SAML / OAuth / OpenId along with JIT Provisioning. 


We provide some advanced functionalities while our SSO. Click here to view advanced features.


Please reach out to miniOrange at or

Kind regards,


Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

281 views 13 14
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you