Attachemnts Synchro between 2 JIRA instance

Thierry PELERIN April 2, 2024

Hi Community,

I'm trying to find out a solution in Jira Software Cloud in order to synchronize Attachments between 2 Jira instance (mine and another external one).

We already sync issues (creation and updated) but we can't send Attachment between them.

Anyone have a solution for that (automation + API ??) ? without any use of plugin please :) 

 

Thank you for your help,

Thierry.

 

 

4 answers

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1 vote
Answer accepted
Matthias Gaiser _K15t_
Community Leader
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April 2, 2024

Hi @Thierry PELERIN

I have tried out before to find a way to synchronize attachments between different Jira instances and failed to do so, using only Automation (+ the REST API).

You can call the attachment apis to download the attachments, but I haven't seen any way how to access it in automation afterwards. Afaik, it's not possible yet. If you could access it, you'd still need to find a way to send it through a web request. This question also denied that this is possible.

If you don't want to use a paid plugin from the marketplace, you could write your own Forge app which performs all the steps your Automation would.

Or still use an app which solved all the API problems before and also gets maintenance so that you don't need to worry about API changes. If you want to go that way, search for issue sync apps in the Atlassian Marketplace. They're built for that purpose.

Cheers,
Matthias.

PS: I'm part of the team behind Backbone Issue Sync, one of these issue sync apps.

0 votes
Thierry PELERIN April 5, 2024

A POST "Attachment" exists in the Jira API. So i'll try using first this opportunity.

i'll keep you postponned ! 

 

 

0 votes
Diana_Architect_ZigiWave
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
April 5, 2024

@Thierry PELERIN hi. +1 for Matthias' suggestion. Using tools from the Atlassian marketplace might save you time.. Anyway, it would be great if you can share any results.

Regards, 

Diana (ZigiOps team)

0 votes
Christophe De Beule April 3, 2024

Hi @Thierry PELERIN 

 

I hope you are doing well.

I am Christophe a Solution Engineer @Exalate.

 

With Exalate you can easily automate the process to sync over your issue between multiple Jira Instances.

The solution boasts a unique decentralized approach to integrate your work systems together while providing full autonomy to each side of the connection.

 

Through triggers this synchronization can easily be done automatically.

Exalate is easy and straightforward to set up, and you can control exactly which data you want to send and/or receive. 

When your issues are synced it will update any changes you apply into the other issues so you don't have to worry about missing anything out.

Exalate uses the REST API to create & update your issues, syncing Attachments between 2 Jira's is no problem at all.

 

If you would like to see a customized demo of the product, don't hesitate to book a slot with us. 

 

Kind regards,

Christophe De Beule

 

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