Atlas/Jira Goal Linking

Margarita March 8, 2024

When testing Atlas, it is possible to link a Jira Epic to an Atlas Goal from Jira. However, it is not possible to link to a Jira Epic from an Atlas Goal.

Any suggestions on how we can link to a Jira Epic from an Atlas Goal? 


Error:  

 

Error when trying to link a Jira Issue to an Atlas Goal.jpg

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Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 9, 2024

Hi @Margarita,

I am not sure what is going wrong there or why you are getting the error message you see. I have tested linking an epic to an Atlas goal in the exact same spot as you show in your screenshot with no problem at all.

Steps followed: Opened an epic in Jira, copied the URL in the browser and pasted it as the link to an Epic on the Jira tab in my Atlas goal. The issue immediately appears in the list.

The only thing I can think of as a possible issue (apart from a temporary glitch): are Atlas and Jira both in the same site (share the same URL) and do you have proper access to both products?

If they are not, that would be an explanation. If they are, I would reach out to Atlassian support and have them investigate what is happening there.

Hope this helps! 

Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 9, 2024

Just bumped into some additional info that may be useful as well: https://intercom.help/atlas-by-atlassian/en/articles/6474633-how-to-link-work-in-jira-software-to-goals-and-projects-powered-by-atlas 

It seems the integration between Atlas is currently under development, currently only supporting Jira Software. If your epic is in a Jira Work Management project, it will probably not be supported yet.

 

Margarita March 13, 2024

Hi @Walter Buggenhout Thank you so much. I am passing your suggestions to the tester.  Can you tell me which version of Atlas we are testing? 

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