Hi all! I am having a problem with DataPlane not displaying Japanses fonts correctly. I tried the fix from Arsenale (and sent a support request to them also) but does anyone have any experience with this?
We copied the renamed font file, and restarted DataPlane as it says to do and it is still not working. I am out of ideas.
As you know our Arsenale Support Team communicated with you directly in January back when you posted this inquiry. I'm posting here the solution we shared with you to help any other customers with the same issue.
To resolve this issue, please see our documentation on Enabling Support for Chinese, Japanese and Korean Character Sets.
You got things working in your instance following "Method 2" in that documentation.
With your feedback we improved our documentation on that page to be more clear. Once again, we appreciate your comments as it helped improve the experience for other customers.
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events