How do I solve the problem below? I am the manager.
The peculiar thing is that I am in such a state after continuously failing to log in.
The error message is below
"email@example.com doesn't have access to Jira on www.atlassian.net."
Please reply to my mail firstname.lastname@example.org how to solve it.
Julie, Welcome to the community.
Usually, when I see this it is because the user has the wrong account (email address). If you can confirm that you are using the correct email address I would suggest submitting a support issue with Atlassian here: https://support.atlassian.com/contact/ They will be able to confirm the account and help you resolve this issue.
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