Artezio boards - dragging issues between columns


we have noticed that we are unable to change status of issues by just dragging them into different columns, but we were able weeks ago.

Is it a problem of settings? permissions?

3 answers

1) Do you have any notifications like this: ?

2) Whether allows workflow to do such transition between the statuses? For example classic default jira workflow: doesn't allow to transfer a issue from a "Open" to "Reopened" status.

3) Check the Issue permissions for current user

1) No, we don't have any notification like that

2) Yes, the transitions are allowed. For example, we can change status from "open" to "in progress" if we are in the issue itself, but from the agile board we can't. The "in progress" column doesn't change color to green like before.

3) As administrators, we think we have all permissions

Could you provide browser console log and JIRA log by e-mail ( ?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Jan 15, 2019 in Statuspage

Introducing Statuspage Getting Started guides! First up: What is Statuspage?

Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...

253 views 4 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you