Are we able to attach a screenshot or video during creating bug on the slack using Jira integration

[Eldin Semovic]

I've integrated Slack and Jira. During creating a new ticket on Slack I am not able to attach a screenshot (s) or video. Actually I don’t have an option to attach something. I would like to check with you, do we have an option to attach a screenshot or a video while creating a new bug via Slack to Jira.

Best regards,

Eldin

[Artur Owczarek]

Have you abandoned this topic? It looks like essential for many organizations to use this integration well :)

[Daniel Eads]

Hi @Eldin Semovic , welcome!

Thanks for asking about this. While most fields on the screen are customizable now, attachments are a bit different than the rest of the text-based fields available in Jira and the issue create dialogue. We've created a new feature request on our public Jira instance to track adding attachments specifically: API-368 Allow attachments to be added when creating an issue from Jira . Watching that feature request is the best way to be kept in the loop about attachments from Slack to Jira.

Cheers,
Daniel | Atlassian Team

[Fadoua]

@Eldin Semovic 

I really don't recall seeing that feature in Slack

Best,

Fadoua