Applying countdown timer for a particular issue for some particular user/group.

Deleted user January 2, 2018

Hi,

We want to apply countdown timer for a particular issue for some particular user/group. It means they should be able to see the particular issue for some defined time given by us and it will show the timer that you have x hrs left for the issue update.
Please let us know if there is way to do it.

Thanks,
Satya kumari

2 answers

0 votes
Deleted user January 2, 2018

Hi Alexey,

Thanks for the reply.

Can we have the same functionality in JIRA Software without using any paid plugins, as I don't want to use JIra Service desk.

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 2, 2018

Jira Software does not have such functionality

0 votes
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 2, 2018

Hello,

I guess what you need is SLA functuinality. There is SLA functionality in Jira Service Desk. If you do not have Jira Service Desk then look for SLA plugins in the marketplace.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events