Applying countdown timer for a particular issue for some particular user/group.

Hi,

We want to apply countdown timer for a particular issue for some particular user/group. It means they should be able to see the particular issue for some defined time given by us and it will show the timer that you have x hrs left for the issue update.
Please let us know if there is way to do it.

Thanks,
Satya kumari

2 answers

0 vote
Alexey Matveev Community Champion Jan 02, 2018

Hello,

I guess what you need is SLA functuinality. There is SLA functionality in Jira Service Desk. If you do not have Jira Service Desk then look for SLA plugins in the marketplace.

Hi Alexey,

Thanks for the reply.

Can we have the same functionality in JIRA Software without using any paid plugins, as I don't want to use JIra Service desk.

Alexey Matveev Community Champion Jan 02, 2018

Jira Software does not have such functionality

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