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Apply renewed license

Andrew Jang
Andrew Jang November 28, 2017

Hi, we already renewed the license until the end of 2018 but the system is still showing us that our license has been expired.

How do we make this message to go away??

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 28, 2017

Go to your my.atlassian.com account and find the renewed licence.  It will have a key with it.  Check that it has the correct expiry date in the description, copy the key, then go back to you first screen-shot and click the pencil to paste it in over the existing licence.

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Andrew Jang
Andrew Jang November 28, 2017

Thank you very much, it worked!

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