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Api for share Issue ????

Could'nt able to find the rest api call for sharing the issue with the project members . Can you please give away the comments on the same .

1 answer

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Hello @Madhusudanan Backiaraj,

Thank you for reaching out to Atlassian Community!

For an internal user to be able to access the ticket and also to receive a notification, the option that best fits in this scenario is to add them as watchers:

https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-rest-api-3-issue-issueIdOrKey-watchers-post

If it's a Service Desk project and it's necessary to share the ticket with other customers, the option is to add them as Request Participants:

https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-rest-servicedeskapi-request-issueIdOrKey-participant-post

I didn't find any specific API to share a ticket, both that I found will add the user or customer to a ticket and they will receive notifications.

Regards,
Angélica

Sebastien I'm New Here Feb 12, 2021

Hello ,

 

You can find a Jira SHARE Issue Rest API  1.0:

Request : /rest/share/1.0/issue/{your issue ID}

Request payload : {"usernames":[],"emails":[],"message":""}

Method : POST

 

With :

usernames : a list of users

email : list of mails

message : the message to send

 

Good luck...

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