Any chance the attachment viewing UX could be improved in the desktop app?

Joel Fouse January 5, 2021

I'm using the Mac desktop app, and interacting with image attachments on a given ticket is less than ideal.  I can only see three image thumbnails and the edge of a fourth, and I can't scroll to the side or widen the view to see the fourth fully.  And when I click to view one, I can't navigate via any clickable buttons or arrow keys to the side to view the others; I have to close each one in turn and then open the next.

Hmm...I take that back, it seems I can now scroll the preview thumbnails to the side with my mouse side-wheel-thing, but it's a bit awkward and there are no scrollbars or other UI elements to let me know that and I can't find a way to put keyboard focus on them to use arrows.  In any case navigating between them once one is opened is really the one I keep bumping up against.

I realize this is a bit of a minor thing and I'm hoping it's minor to add the UI controls to fix it; it's just the one consistent annoyance I'm having in using the app, so I wanted to pass on the feedback. When I want to e.g. review attached mockups or screenshots it just gets cumbersome.

Current version: 120.0.807

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 6, 2021

Hello Joel,

Welcome to Atlassian Community!

Thank you for your feedback. 

I followed the same steps in my local environment and I was able to replicate the same behavior. 

Based on your feedback, I created a feature request suggesting the improvements:

Please, click on vote and watch to receive updates, and feel free to add more details in the comments.

Regards,
Angélica

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