I been having this problem for a couple of weeks now.... every time I create a new jira ticket it starts as Created but it displays as cross off.
This is a big problem since this jira tickets cross off, also afects the reports of my burndown charts.
You either have a post function in the "Create" workflow transition that sets the resolution or (most likely) you have the resolution field on the "Create" screen.
If it is the latter, remove the field from screen. If it is the post function, remove it from the Create transition.
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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