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Although I have all the permissions still not able to access the settings of Jira.

I wanted to edit the custom field but whenever I'm going to settings->issues, I'm simply getting error "We can't find the page you are looking for". Also I have already tried these suggested methods from community post:

1. Clearing cookies.

2. Updating and restarting Chrome.

Everything is updated and I was able to make changes a month ago but not able to do the same task now. Here attaching the screenshot for reference:

Screenshot (5)_LI.jpg

1 answer

1 accepted

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Answer accepted
Jack Brickey Community Leader Jan 12, 2022

Did you try a different browser? Are there other admins that could check?

Yes, I have already tried from different browser. Also other admins are facing similar problem.

Jack Brickey Community Leader Jan 12, 2022

If this persists please contact Atlassian Support. I assume the following link does not work? Replacing xxxxxxxxx with your site name.

https://xxxxxxxxxx.atlassian.net/jira/settings/issues/issue-types

Correct. It was working perfectly fine before but not now. 

Jack Brickey Community Leader Jan 12, 2022

Do you use any addon apps? I wonder if there might be some recent conflict with an app that is causing this. Regardless I think it's going to take it Atlassian support to stop in and have a look.

No, I didn't use any addon apps. Yes considering last option( Atlassian support).

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