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Although I have all the permissions still not able to access the settings of Jira.

I wanted to edit the custom field but whenever I'm going to settings->issues, I'm simply getting error "We can't find the page you are looking for". Also I have already tried these suggested methods from community post:

1. Clearing cookies.

2. Updating and restarting Chrome.

Everything is updated and I was able to make changes a month ago but not able to do the same task now. Here attaching the screenshot for reference:

Screenshot (5)_LI.jpg

1 answer

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Jack Brickey Community Leader Jan 12, 2022

Did you try a different browser? Are there other admins that could check?

Yes, I have already tried from different browser. Also other admins are facing similar problem.

Jack Brickey Community Leader Jan 12, 2022

If this persists please contact Atlassian Support. I assume the following link does not work? Replacing xxxxxxxxx with your site name.

Correct. It was working perfectly fine before but not now. 

Jack Brickey Community Leader Jan 12, 2022

Do you use any addon apps? I wonder if there might be some recent conflict with an app that is causing this. Regardless I think it's going to take it Atlassian support to stop in and have a look.

No, I didn't use any addon apps. Yes considering last option( Atlassian support).

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