Allowing group to only see issues with a given label

We are trying to setup JIRA to work with one of our suppliers. As our instance also contains issues and items that should not be visible to this supplier, I was wondering if someone could give me a hint on how to restrict access based on a label (or on any custom field if more appropriate).

We would like this supplier to be able to work only on issues with a given label.

I believe I should work with Issue-Level Security but I don't really know how to implement that. Any hint will be greatly appreciated.

1 answer

0 vote

Hi Emmanuel,

You can create different projects and grant access only to the users who should see it (Managing Project Permissions). 

If you have one project who should be accessed by all users but you want to restrict access to the issues then you may use Issue-level Security.

If the issue has a security then only the users on this level will be able to see it, if the issue doesn't have security then all users will be able to see it.


Thanks and regards,
Paula Silveira

Hi Paula, thanks for your answer! I followed the steps described in: https://confluence.atlassian.com/display/Cloud/Managing+Project+Permissions Unfortunately, when a user belonging to the group / role I did setup, there's nothing on the screen. He does not see the project he has access to. Do you have any idea? Cheers, Emmanuel

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,044 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you