After upgrading to Jira 6.1 and Agile 6.3.1, Agile screen has JS errors

We have upgrades from jira 6.0 to 6.1 today and everying is relatively OK except Jira Agile is not working.

In Chrome I get the JS error:

Uncaught TypeError: Cannot read property 'init' of undefined (RapidBoard.jspa?rapidView=10&useStoredSettings=true:114)

In Firefox:

TypeError: GH.RapidBoard is undefined - AJS.$(GH.RapidBoard.init); (RapidB...gs=true (line 114))

I've upgraded all plugins, restarted Jira, cleared browser caches, nothing works.

There is one plugin that doesn't load, Remotable Plugins I18n plugin. This has been identified in the 6.1 release notes, but it doesn't mention a fix at all.

We are using Jira download. What's going on here?

4 answers

1 accepted

Hi Joe, since we've the same symptoms here I tried this and now Agile works again. In our case it seems to be caused by »JIRA Syntax Highlighter Plugin 1.7.0«. Returning from Safe mode and disabling this Plugin fixed the Agile JS issues.

0 vote
Joe Wai Tye Atlassian Team Sep 24, 2013
Hi Kyle, Could you try enabling plugin safe mode, and then re-enabling Jira Agile and see if the problem persists?

Hi Joe, since we've the same symptoms here I tried this and now Agile works again.

Thanks we just identified the same plugin causing the problem. They just released a version supporting 6.1, this fixes everything :)

An additonal note: We ran into the same issue but it was the Behaviors plugin causing the issue.

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published Friday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

50 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot