We arte working on "On Prem' mode and after we upgrade Jira to 7.5. useres are suffering from a long time waiting to log in.
The problem is more serious from explorer.
Do you have enough heap memory allocated? If you changed it in the previous version, you need to make sure to change the values on the new version, as well. You can check the current values in System Info.
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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