I am new to Advanced Roadmaps and I want to make my Gantt Charts there. Also I've added two more hierarchy levels (by the way - this process is not really intuitive). However I saw that I'll need another hierachy level after I did some work there - it was no problem to do that.
However I'm kind of stuck now, because I want to change the hierarchy level of already made items.
So let's say that I want to change the hiararchy level of item number xyz from level 2 to 1. How can I do that?
To change the hierarchy configuration itself, you'll need to navigate to <yoursite>.atlassian.net/secure/PortfolioHierarchy.jspa where you can introduce new levels or remove old ones. You can drag and drop the levels above Epics in the order you want.
Have a look at this support article for a more detailed description of the steps to follow.
If you change the hierarchy levels, it is possible that you'll need to redefine the parent-child relations between issues in your plan, obviously. But that is not so difficult to do through drag and drop or bulk update, directly inside your plan.
Hope this helps!
changing the hiarchy options itself wasn't the problem.
The problem was to change the hierarchy level of one "item" itself after updating the hiearchy configuration.
Change the hiearchy level of item "Project 1" from "Initiative" to "Milestone". To do that I had to open every item itself and click on the symbol in the title in order to change the category. I hoped that there is some kind of bulk option to do that for more than one item at the same time.
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