Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Administer JIRA permissions transfer Edited

Good day to everyone,

Our small team faced with an issue to manage our site due to Administer Jira (global admin) moved out. No convenience to ask him support us and act somehow to replace global admin to new person. 

We are unable to log in as admins even to fill payment details and so on.

We are considering an option to create brand new site and do export/import of all datas (JIRA Service + JIRA Software project).


Please help us with the solution.


1 answer

0 votes
Ollie Guan Community Leader May 26, 2021

Hello @Yury Ratnikov ,

Pls submit a request and contact atlassian support team for this case.


Thanks for reply. I get in touch with CS team.

However the point is about replacement of ex-admin (Global), hopefully they will help me soon.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

109 views 7 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you