Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,363,687
Community Members
 
Community Events
168
Community Groups

Adjust an issue type Workflow

Dear all,

We have a workflow for the issue-type "Bugs"
This workflow is used by several projects +32

The current workflow contains the states
- Ready
- Open 
 - Done

The current request is about to adjust the workflow with these entries
- OPEN
- DOCUMENTATION
- SCOPE DEFINED
- SPRINT ALLOCATION DONE
- DEVOPMENT
- TEST
- ROLLOUT
- DECLINED

If I add the new entries to the workflow, what happens to the issue-types "Bugs" which already have the other states in place?
My first idea was, that I "translate" for eg. the current state which is named "ready" to the new state "open" for example?
Will that be a suiteable approach?

Best regards
Sarah

1 answer

0 votes
Rilwan Ahmed Community Leader Aug 10, 2022

Hi @Sarah Schäfer

Statuses can't be removed from active workflows.

  1. So you need to create a copy of existing workflow.
  2. Make modifications as required in copied workflow.
  3. Map  modified workflow to the required workflow scheme.
    When you map it, jira will ask you for the required mapping from old status to new status for the BUG ticket type. You can select the required status there for the existing tickets.

    Below is an sample screen how it looks for mapping
    image.png

Thanks a lot for your response.

So the only way to rename the entries is to copy the workflow and apply the new worflow to the projects?

If I take a closer look into the current workflow I'm able to click "edit" and can adjust the displayname from "ready" to eg. "open"

edit.JPG

But that is not a suiteable approach right?

Best regards
Sarah

Renaming is possible, but you cannot delete it in active workflow. 
Renaming a status will renaming the status in all other workflows if the same status is used. 

Limitations of an Active workflow and inactive workflow is mentioned in https://support.atlassian.com/jira-cloud-administration/docs/work-with-issue-workflows/

Like Sarah Schäfer likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events