If you visit the URL
<your -jira -url>/plugins/servlet/applications/versions-licenses
Basically here you can see the exact number of agents being used by the Service desk application along with users of other applications like JIRA Software. Then you will know the exact number of agents, it could be that agents have been added in the indivdual projects in agents section of the project.
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
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