You should be able to follow the KB How to Configure an Outbound HTTP and HTTPS Proxy for JIRA applications to help here.
There are startup options in Jira such as:
http.proxyHost
http.proxyPort
http.nonProxyHosts
https.proxyHost
https.proxyPort
http.proxyUser
http.proxyPassword
https.proxyUser
https.proxyPassword
that you can configure in order to tell the java application (Jira) what outbound proxy settings to use in order to be able to reach our marketplace site. The settings you likely need for your environment are likely contained in that PAC file/script.
I hope this helps.
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