I have come across an issue using the iOS app for Jira. This is the official app from Atlassian developer.
When uploading a picture as an attachment it will upload using the native *.pvt file format IF the picture was taken using ‘live photo’ on your iPhone.
There are a couple ‘workarounds’
I hope the Jira iOS get updated to properly handle live photos. The PVT file format has been in the iPhone since September 2017.
NOTE: test done on iPhone 12 Pro, iOS 14.4.2, Jira app version 126.0.0 and then updated to version 127.0.0 (released 4/11/21) with same issues.
On October 20, 2021, Atlassian published a security advisory for Jira Service Management. The full advisory is available at this link. We've seen a number of questions already asking for...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events