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Bom dia. 

Gostaria de verificar: Quanto a usuários externos a organização existe algum impedimento para acessar o Jira além de liberar o domínio da empresa.

Obrigada.

Atenciosamente,

Bruna Alves

1 comment

John Funk Community Leader Aug 17, 2022

Oi Bruna - Bem-vinda à Comunidade Atlassian!

Se a pessoa não for um usuário licenciado do Jira, ela não poderá acessar o projeto ou os problemas.

Hi John, thank you. Access was granted to the external user and he still can't access Jira. This user when trying to access Jira is directed to a Microsoft login page and can't login due to an error, what to do?

John Funk Community Leader Aug 18, 2022

You should probably open a support ticket with Atlassian then. 

https://support.atlassian.com/contact/#/

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