On one of our scrum boards, when viewing an active sprint...
Trudy, thank you for helping to investigate this. I heard back from support, it is a confirmed bug: JSWCLOUD-18882
We almost never assign parent tasks because the whole Team works on the parent, and they self-assign the subtasks so they can swarm on the story, so I didn't pick up on the fact that the issue does not occur if the parent has an assignee.
The workaround is this: if you are using a mouse and click it with the scroll button, it will open the issue in another tab.
Hm, I have not been able to recreate this.
I am also on a Mac, and using Chrome, and have Jira Admin permissions
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I'm on a Mac. I've tried using Safari and Chrome. Same results. Others on my team are on PC's and having the same issue.
I have admin permissions, others to do not.
It occurs when using the built-in avatar filters.
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Can you provide any screen images of what you see?
When you are filtering by a person, are you using the built in avatars for Assignees or are you using a Quick Filter?
Does it happen regardless of which user is logged in and selecting the filters?
Have you tried other browsers?
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Thanks for the quick response. No I haven't opened a support case yet. I'll do that.
It's occurring in company managed projects. We aren't using Team Managed projects.
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Have you opened a support case with Atlassian Support to get assistance investigating the issue?
Is this occurring on boards for Company Managed projects, Team Managed projects, or both?
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