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Previous tagged users in comments shows ~accountID Edited

Hi,

I have migrated my Jira from cloud to on-premise and facing issues in previous tagged users in comments shows ~accountID.please help.

Please find e.g. below

[~accountid:5cdd24e0c9167e0d6ea264ea] - Please have the status updated for this Jira

[~accountid:5a8406fa0cf0b230313af5d4] - FYI

2 comments

Hi 

I have similar issue, we are on brand new cloud instance, some of the taggs display correctly but some are not?

Please advise. 

Hello,

We have the same problem.

Any ideas?

Ivo

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